PAX Assist has provided our clients with access to our PAX Assist Web Portal. The PAX Assist website is an ASP.NET web application that allows our customers to make wheelchair requests for arrival and departing flights, view recent wheelchair requests, and see what wheelchair passengers are set to be boarded. For airline administrators, the system provides a way for them to add/edit users, view invoices, and run a Summary Report showing detailed information about flights, passengers assisted, transit times, etc.

My Account – This screen allows administrators to add/edit all users that are associated with their airline. From here, you can update your personal information (password, email address) and create, activate, and deactivate users.

My Billing – This screen allows administrators to view all invoices that are associated with their airline. Invoices can be searched by date range, amount, invoice number, or status (paid, not paid).

Summary Report – This screen allows administrator to query the system for a detailed report on all Departure and Arrival requests that have been made and processed for their airline. Information can be searched via date range and flight type (arrival or departure). Information is then grouped and displayed by date. With just a few clicks the user can drill down from the high-level information down to the specific passenger that was assisted. Information at this level includes transit times, notes, etc.