"meeting your needs
exceeding your expectations"
"Everything you need to know about your employment status."
PAXAssist has set the following guidelines to maintain our mission of quality service at a competitive cost.
Our employees stand out from the competition by being more focused on customer interaction. This has been proven to be a winning philosophy, as we realize that small actions have a big impact.
Constant and open communication with both our clients and our workforce helps create an atmosphere of constant improvement. Our managers are encouraged to see that all service issues are addressed promptly.
Strong relationships allow our team to be more responsive, accurate and cost effective. Our managers are empowered to build strong relationships with the client based on courteous service, attention to detail and responsiveness. Our workforce is encouraged to interact on a more personal level with each of the customers served.
It is our goal to be a service "partner" to our clients, not just a service "provider." PAX Assist does not simply provide personnel; we become involved in our client's service program and provide management support, recommendations, remedial action, and other value-added services.
PAX Assist’s philosophy in developing and deploying the capabilities of our personnel in a service model centered on learning not training. Training is a mechanical activity that fails to assess the results associated with it; learning is a dynamic process where information and skills are delivered to our people in a manner that maximizes the retention and application of this information and skills to real, on-the-job situations.
Anyone can attend training, but how much the student has learned and can apply without error is the value-add associated with a learning-centered organization.